If you are dissatisfied with your purchase, you can return it to us. We are happy to refund you the full amount (excluding shipping) within 30 days of purchase, if the products are in the same condition as when you purchased them.
Please note that many of our Envi Products are made by nature and many are handmade. However, due to the handmade nature and the use of natural materials there might be a slight variation from the product image on the website.
Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To return an item, contact us at firstname.lastname@example.org Shipping charges will not be refunded. Return shipments are handled at the consumer’s expense. If you would like to cancel your order before it has been shipped, a full refund will be issued.