If you are dissatisfied with your purchase, you can return it to us. We are happy to refund you the full amount, within 30 days of purchase, if the products are in the same condition as when you purchased them.
Please note that many of our Envi Products are made by nature and many are handmade. However, due to the handmade nature and the use of natural materials there might be a slight variation from the product image on the website.
Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To return an item, simply contact us at firstname.lastname@example.org and we will mail you a return shipping label. Simply repack the merchandise, attach the label to the box and mail it back to us. If the products are in their original condition when we receive it, we will refund you the full amount (excluding shipping)