FAQs

Buying products made from bamboo is a great way to reduce your carbon footprint and help reduce microplastics in our environment. A forest of bamboo releases about 35% more oxygen than the equivalent stand of trees. Bamboo is a fast growing, renewable resource and can be harvested without damaging the original plant. It also regenerates in 3-5 years. Bamboo is light, strong and versatile. No fertilizers or pesticides are needed for it to thrive unlike most other cash crops. 

All prices are in Canadian dollars. We normally ship via Canada Post within 3-4 days after receiving the order, unless there is an unexpected delay.

Orders are processed within 48 hours after payment has been received.

We are confident you will love our products!

If, however, you are dissatisfied with your purchase, you can return it. We are happy to refund you the full amount (excluding shipping), within 30 days of purchase. After 30 days we can’t offer you a refund or exchange.

Please note that many of our Envi Products are made by nature and many are handmade. However, due to the handmade nature and the use of natural materials there might be a slight variation from the product image on the website.

To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging.

The customer is responsible for the cost of shipping for the returned good/s. Once we receive your returned item, we will credit the appropriate account within 10-14 days. We will notify you via email when the refund is complete. Items that have been used will not be reimbursed. If you would like to cancel your order before it has been shipped, a full refund will be issued.

All purchases within Canada are subject to the sales tax laws of the destination, with the exception of shipping charges, which are calculated according to Ontario tax laws.

Purchases outside of Canada may be subject to import duties.

Envi Products are sourced from China and USA. Our goal is to offer an affordable alternative to single-use plastic that is safe, sustainable, toxin free and eco-friendly.

Yes, all Glitz products are vegan and contain no Palm Oil.